© 2018 by BP Jeweler

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CONTACT US

info@bpjeweler.com

 

BP Jeweler, PO Box 142, Calistoga, CA. 94515

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FAQ

01

Ordering

Each piece is unique and subject to prior sale. We endeavor to keep the web site up to date but we can not guarantee that the piece you ordered is available until we send you an email confirmation.

02

Shipping



We will try our best to ship each order in a timely fashion. We travel a lot and we are not always able to ship immediately. We appreciate your support and understanding!

Care

Proper care for jewelry depends mainly on the materials used to create it.  To prevent scratching, store individual pieces in the pouches supplied or wrapped in tissue paper.  

03
04

Returns & refunds



You may return any item within 14 days of receiving it (with the exception of special or custom orders). We reserve the right to refuse a return if the merchandise is not it its original condition.  You will receive a refund of the purchase price, minus shipping charges, in the same form of payment used to place your order.  If you wish to make a return please contact us at info@bpjeweler.com